Emergency Plumbing Medical Lake, Washington

Yes. Shut off the water supply to the heater and cut its gas or breaker, then call (509) 535-5946. A leaking tank will not stop on its own and cannot be patched, so the priority is limiting damage while we get a replacement in. We carry common sizes so most failures are resolved in one visit.

Insulate any pipe running through an unheated crawl space, garage, or exterior wall. In a hard freeze, let a faucet on the coldest run drip and open cabinet doors under sinks so warm air reaches the plumbing. Disconnect garden hoses before the first freeze — a hose left attached is one of the most common causes of a burst hose bib in the Inland Northwest.

Most policies cover sudden and accidental water damage but not the cost of repairing the failed pipe itself, and they often exclude damage from long-term seepage a homeowner should have noticed. Document everything with photos before cleanup begins. We record what failed and what the repair involved, which is what an adjuster will ask for.

Rates for after-hours work differ from standard weekday service. We tell you the rate before dispatching so there are no surprises on the invoice. Ask about the Quality Service Club — membership includes benefits that reduce what you pay on service calls.

In most Spokane Valley homes it is where the water line enters the building — commonly in a basement, crawl space, or utility room near the front wall, or in a garage. There is also a curb stop near the street, usually under a metal lid, which typically requires a key tool. Find and label yours now; in an emergency you will not want to be searching.

Shut off the water. For a fixture, use its local stop valve; for anything larger, close the main shutoff. If a water heater is involved, cut its gas or breaker too. Move valuables away from the water, and avoid standing in water near powered equipment. Knowing where your main shutoff is before an emergency is the most useful thing you can learn as a homeowner.

Anything causing active damage or making the building unusable: a burst or leaking pipe, sewage backing up into fixtures, no water at all, a water heater leaking across a finished floor, a gas smell, or a failed sump pump with water rising. If you are unsure, call — describing what you are seeing takes a minute and we will tell you whether it can wait.

At Gold Seal Plumbing, we’re always prepared. At our offices, we have fully-stocked trucks ready to service your plumbing emergencies. Our vehicles are equipped with the latest tools and technology in the plumbing industry. No matter the problem, we’re equipped to handle the task!

If you’re in the midst of a plumbing emergency, don’t panic. By panicking, you lose control of the situation. Your first step should be to call Gold Seal Plumbing. We know emergencies. We know plumbing. We’ll dispatch a technician to your home promptly. You won’t be waiting long before we arrive to solve the problem.

While some emergencies cannot be avoided, others can. You can take necessary steps to reduce the chances of a plumbing emergency. For example, preventative maintenance and thorough cleaning schedules help prevent terrible problems. Schedule with a trusted technician to examine your system annually.